Last updated December 13, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be within thirty (30) days of receiving the merchandise. All returned items must be in new and unused condition, with all original packaging.

RETURN PROCESS

To return an order/item, please email customer service a written notification at service@rarartacabinets.com to obtain authorization from RaraRTACabinets cabinets. The written notification must include a list of all the items being returned and the reason for return.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail/ship your return.

REFUNDS

After receiving your return and inspecting the condition of your item/order, we will process your return or exchange. Please allow at least thirty (30) days from receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. For defective or damaged products, please check the replacement policy HERE.

Please Note
A 25% restocking fee will be charged for all returns.

ORDER CANCELLATION POLICY

Orders may be canceled by written notice via email within twenty-four (24) hours of the order being placed without any penalty or cost to you. Once the written notification is submitted, if you do not receive a confirmation from rarartacabinets.com within 12 hours, you must contact us again to receive confirmation. Due to our strict timeline of striving to ship out RTA orders within 1 to 2 business or pre-assembled orders within 2 to 3 business days of being placed, cancellations after twenty-four (24) hours are treated as normal returns *see return policy*. This also applies if you currently have an order and a new sale begins. You can cancel the existing order and place the same order with the new sale, but the twenty-four (24) hour cancellation policy will apply.

Please Note
Any cancellations beyond the twenty-four (24) hours are strictly subject to a 25% restocking fee.
This policy will not apply for our Black Friday sale. Any and all orders canceled up to twenty-four (24) hours prior to the Black Friday sale will automatically be subject to the 25% restocking fee.

QUESTIONS

If you have any questions concerning our return policy and cancellation policy, please contact us at:
(626) 614-8975
service@rarartacabinets.com